Founder Journey

Chapter 15 of 20 · Grow · 3 min

Get found: search and AI

Google, Bing, and AI answers. Why ranking wasn't the problem, and clicks were.

Search is free traffic that compounds. In 2026 it also means being named when someone asks ChatGPT, Claude, or Google's AI Mode for a recommendation.

What happened at Lezzet

Ranking wasn't the problem. Clicks were. In September, Google Search Console showed our top five blog posts getting about 37,000 impressions in 90 days, sitting at positions 5 to 8. But only 0.2% to 1.6% of people clicked. "Best turkish coffee brand" showed us 1,858 times and earned a 0.3% click rate. The cheapest fix was rewriting titles and descriptions, not writing more posts.

Readers never reached the product. About 75% of search visitors landed on blog posts. On the fortune-reading guide, 79% of phone readers left before scrolling 40% of the page, and the first product link sat at 71%. Those visits produced 3 add-to-carts and 0 sales. We moved a product card up to the first 8–14% of each post.

AI visitors were hiding. A site script was relabeling every unknown traffic source as "other," including chatgpt.com. For almost three months, AI-referred visitors were invisible. Once fixed, we could see them.

We weren't named by AI, at first. In October we asked Claude eight buying questions in a private window. Lezzet came up in zero of them. In Google's AI Mode, we came up second for "specialty Turkish coffee," because it cited our brand comparison post. The brands that got named were the ones with their own detailed guides, Reddit threads, and marketplace listings that AI tools read.

Bing is free shelf space. Bing Webmaster Tools and Microsoft Merchant Center took an afternoon. Our products now feed into Bing Shopping's free listings straight from Google Merchant Center.

How it works

Where What decides if you show up
Google Search Relevance, page quality, and links from other sites
Google Shopping (free listings) A clean product feed through Merchant Center
Bing The same, through Bing Webmaster Tools and Microsoft Merchant Center
AI answers Whether trusted pages (your guides, reviews, Reddit, marketplaces) clearly say what you are and who you're for

What to watch out for

  • Old images that won't die. Search engines keep showing retired product photos for months. Redirect the old image files, purge your cache, and request removal in Search Console.
  • Two pages chasing the same search. Our brewing guide and a blog post competed for the same query and both stayed low.
  • Titles that don't sell the click. Being on page one with a vague title is nearly worthless.

What bites you later

  • Untracked sources. If you can't see AI traffic now, you'll never know when it started working.
  • Product data drift. If your feed, your site, and your marketplaces show different prices or photos, search engines and shoppers stop trusting all of them.

Finish this chapter

Now make it real.

Three short steps. Your progress saves in this browser, so you can come back anytime.

1 Check yourself

Answer from memory. Recalling it is what makes it stick.

Your post ranks 6th but gets a 0.3% click rate. What's the cheapest fix?

Most blog readers leave before 40% of the page. Where should the product be?

Which brands did AI tools name for Turkish coffee?

2 Do this now

Real work on your business. Tick each one when it's done. 0/3 done

3 When will you do it?

Pick a specific day and time for your next task. People who plan when follow through far more often.